Our Response and Support

BALTIMORE KEY BRIDGE COLLAPSES AFTER SHIP COLLISION (CNN–March 27, 2024)

This and similar headlines greeted us as we awoke on the morning of March 26. Within 48 hours, our industry partners reached out to the Seamen’s Church Institute to ask what SCI could do to support the seafarers aboard the container ship DALI, now trapped under the superstructure of the Key Bridge. Amid ongoing investigations by the U.S. Coast Guard and the National Transportation Safety Board (NTSB), access to the DALI was extremely limited. Yet, within a week of the allision, SCI was cleared to board the ship to provide support for the 21 seafarers still aboard the vessel. And so, on a stormy morning we boarded the launch and were ferried out to the DALI along with the surveyors and attorneys who were part of the investigation. 

Boarding via the rope pilot ladder, SCI was the first seafarer welfare organization to meet with the crew and to offer crisis support through one-on-one and small group meetings with the Indian and Sri Lankan seafarers. After a full day aboard, and with a strong sense that the seafarers were well cared for by the ship’s operator, we returned home to plan a more extensive follow up visit and to brief the local seafarer welfare organizations of the state of the crew and the situation aboard the ship.
 
In the world of global shipping, crises happen. What is unknown is when and where these events will occur. SCI has consistently demonstrated its readiness, dispatching its Chaplains, trained in Critical Incident Stress Management (CISM), to provide much-needed support and assistance in such situations. These deployments range from pirate attacks off the Somali coast, a ship sinking in the Atlantic, onboard fatalities near Yokohama, capsized workboats in the Gulf or on the Western rivers, and, in this most recent case, a fatal bridge allision in Baltimore Harbor. 

After assessing the situation, what the crew of the DALI seemed to need most were maritime chaplains who spoke their native language, Hindi and Tamil. Fortunately, SCI has two trained Chaplain Associates who speak these languages and serve at SCI’s International Seafarers’ Center in Port Newark. Along with a third SCI Chaplain, this team mobilized for a follow-up visit. But then there was a new wrinkle. 

On Monday. April 15, the FBI issued a statement to the media that FBI agents were “presently aboard the cargo ship DALI conducting court-authorized law enforcement activity.” SCI’s team was told to standby. After a two-day FBI investigation aboard the ship, SCI was green-lighted and the team of three boarded the early morning launch, carrying new SIM cards (for mobile phones) and other items for the crew of the DALI. The second visit could not have been more impactful or appreciated. After meeting with the Master, the crew showed up quickly and were eager to speak to our chaplains in Hindi, Malayalam, and Tamil, the dialects of India where most of the crew call home. 

While the ship was well provisioned, there was concern over the uncertainty of their situation. An anticipated month-long sail to their next port, was now a yet-to-be-defined extended stay in Baltimore. The chaplains learned from the seafarers that their mobile phones and computers had been taken by the FBI as part of its investigation, meaning they had lost their contact numbers, WeChat, and WhatsApp applications to connect with family and friends, increasing the crew’s sense of isolation. However, herein lies another strength of our organization. Working through SCI’s Center for Mariner Advocacy, we contacted the appropriate U.S. Coast Guard authorities to advocate for the seafarers, and to ascertain if and when their phones would be returned by the FBI. By the following day, the ship’s operator had provided six new mobile phones for the crew’s use, with the understanding that the seafarers’ original phones eventually would be returned to them. 

Going forward, SCI will continue to work with the various Baltimore-based seafarer organizations to provide for the crew of the DALI. While SCI has been focused on the DALI’s crew, Baltimore’s local chaplains have continued to attend to the seafarers on the other vessels stuck in the port waiting for the channel to reopen, which may take weeks or months. 

What does the crew of the DALI want most—other than the return of their mobile phones? Namely, items that remind them of home such as Indian-language periodicals and newspapers, Indian snack foods, toiletries, and ongoing support and vessel visits. Over the next several weeks, SCI will work with the local seafarer welfare groups to collect requested and needed items to be sent to the DALI’s crew. And our Hindi, Malayalam, and Tamil speaking chaplains will continue to travel to the ship for morale visits as part of SCI’s ongoing care and support. 

Our service in Baltimore is our mission in action. SCI’s commitment to crisis response reflects our strategic objectives, demonstrating a dedication to providing effective and compassionate support for mariners and seafarers, no matter where in the world they may face challenging circumstances.